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项目描述:
Successful completion of the Administrative Office Assistant Program will provide the skills necessary for an entry-level office and administrative support in a variety of job positions, including general office clerks, 接待员, 信息的职员, customer service representatives, and administrative assistants. 学生 will learn basic oral and written communications. They will learn computer application skills, including the basics of Microsoft Excel, 词, 和前景. They will learn the fundamentals of computer systems. 学生 who successfully complete this program may continue their education by taking additional courses that lead to an Associate Degree in 业务 Management or Supervision.

What is an administrative office assistant?

Administrative office assistants perform a variety of administrative and clerical tasks in support of an office or an organization. Successful administrative office assistants must be highly organized and possess excellent computer, 写作, 沟通技巧. Knowledge of a variety of office equipment and modern office procedures is vital. Administrative office assistants may create spreadsheets, compose memos and correspondence, 管理数据库, 生成报告, create presentations and perform research. Various positions may also require handling travel arrangements, 维护库存, and planning and scheduling meetings and appointments.

The Administrative Office Assistant 成绩证书 is designed to prepare students for entry-level office and administrative support in a variety of job positions, including general office clerks, administrative office assistants, 零售销售人员, customer service representatives, 接待员, 还有信息员. 学生 are trained in entry-level office skills including a solid foundation in Microsoft Windows, 词, 前景, 和Excel, as well as critical thinking, 解决问题, and interpersonal skills to provide greater efficiency in the workplace.

学生 who successfully complete this program may continue their education by taking additional courses that lead to an Associate Degree in Administrative Office Assistant, 业务 Management or Supervision.

Program Competencies upon successful completion of this program, the student will be able to demonstrate the following competencies:

• Effective listening, oral communication, and written communication skills
• Effective customer service skills
• 记录 management and filing techniques
• Performance of basic financial tasks
• 管理参考资源
• Basic computer application skills, including Microsoft 词, 前景, 和Excel
• Understanding of fundamentals of computer systems and file types
• Design and construction of simple file and folder path structures on local storage device or network storage areas
• Soft skills such as attitude, being a team player, attention to detail, etc.

就业机会:

This program prepares students for careers that include the following:

• 办公室文员
• Administrative Office Assistant
• 文员
• 秘书
• 接待员
• 信息的职员
• 办公室支持人员
• Administrative Support Worker
• Customer Service Representative

For more information and to see the full report visit http://www.美国劳工统计局.gov/ooh/Office-and-Administrative-Support/Secretaries-and-administrative-assistants.htm

Student Learning Outcomes (SLOs):

• Program Student Learning Outcomes
• Course Student Learning Outcomes

度 & 提供的证书:

• Administrative Office Assistant, Associate in Science
• Administrative Office Assistant, 成绩证书

Advisory Committee Agenda and Minutes:

• 会议议程 & Minutes are available on the 业务 webpage